BSB40515 Certificate IV in Business Administration

This qualification reflects the role of individuals who use well-developed administrative skills and a broad knowledge base in a wide variety of administrative contexts. After completing the Certificate IV in Business Administration course, you will be better equipped to move into a position of power, and have people reporting to you.

The course will help you to develop your business administration skills to a supervisory level, providing you with a solid grounding in team-building, project management, resource allocation and communication skills.

Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification might include:

  • Executive Personal Assistant
  • Office Administrator
  • Project Assistant.

Learning occurs primarily on the job, through a combination of employer training and self paced learning activities by the learner and supported by The Training & Business Company.  On the job arrangements for this qualification would generally involve the participant putting together a folio of evidence to assist in the demonstration of competence in the workplace.

Methods of Delivery

  • Work based learning
  • Demonstrations
  • Discussions
  • Projects
  • Work booklets / portfolio

Duration is generally 24 months (or earlier if deemed competent)

Qualification Rules Participants must successfully complete 10 units of competency.
5 elective units must be selected from Group A listed below.
5 more electives to be chosen from Group A and/or B listed below, or any currently endorsed Training Package or accredited course at the same qualification level that we have on scope.
If not listed below, 1 elective unit may be selected from either a Certificate III or Diploma qualification from any currently endorsed Training package or accredited course that we have on scope.


Elective Units Group A

BSBADM405 – Organise meetings
BSBADM406 – Organise business travel
BSBFIA401 – Prepare financial reports
BSBINM401 – Implement workplace information system
BSBITA411 – Design and develop relational databases
BSBITU401 – Design and develop complex text documents
BSBITU402 – Develop and use complex spreadsheets
BSBITU404 – Produce complex desktop published documents
BSBWRT401 – Write complex documents

Elective Units Group B

BSBADM407 – Administer projects
BSBADM409 – Coordinate business resources
BSBCMM401 – Make a presentation
BSBCUS401 – Coordinate implementation of customer service strategies
BSBCUS402 – Address customer needs
BEBEBU401 – Review and maintain a website
BSBFIA412 – Report on financial activity
BSBINN301 – Promote innovation in a team environment
BSBITS411 – Maintain and implement business technology
BSBMKG413 – Promote products and services
BSBMKG414 – Undertake marketing activities
BSBREL401 – Establish networks
BSBRES411 – Analyse and present research information
BSBRSK401 – Identify risk and apply risk management processes
BSBSUS401 – Implement and monitor environmentally sustainable work practices
BSBWHS401 – Implement and monitor WHS policies, procedures and programs to meet legislative requirements

How the process works

Our on the job training model works most effectively when a workplace supervisor guides and instructs the participant through work related training and learning. A representative from the Training & Business Company will visit and discuss with you and your supervisor the most appropriate methods of delivery and complete a structured training plan.

Once a training plan has been completed you will receive your resources.  Work will then begin on self-paced learning activities in the agreed order.  Once both you and your supervisor feel ready, an assessor from the Training & Business Company will arrange a time to visit the workplace to conduct an assessment.

Training on the job will involve a combination of different methods and activities suited to the goals of the business and needs of the participant.

The flexibility in the way we deliver the qualification is central to success. You choose the what, how, when and where, and we facilitate you achieving your goal.


$3,000 Fee for service.

Extra charges may apply if outside metropolitan areas.