BSB40520 Certificate IV in Leadership and Management

Have your supervisory skills formally recognised with this certificate. The Certificate IV in Leadership and Management can lead to a career as a manager or team leader in a wide range of industries. This course is especially designed for those who are moving into supervisory positions and want to perform well, and also for those who have developed supervisory skills on the job and want formal recognition of these skills.

The qualification is designed for frontline, or first-line, managers wanting to develop and expand on their leadership and people management skills.

Whilst also studying how to ensure a safe workplace for staff, participants will learn how to inspire their team to work effectively and efficiently, how to drive effective workplace relationships, manage personal work priorities and develop a workplace learning environment, as well as gaining valuable skills in facilitating continuous improvement and leading change within the workplace.

The Qualification can also cover:

  • Work based learning
  • Demonstrations
  • Discussions
  • Projects
  • Work booklets / portfolio

Duration is generally 24 months (or earlier if deemed competent)

Qualification Rules This qualification requires the successful completion of 12 units of competency. Participants must undertake each of the 5 compulsory core plus, 7 elective units, of which:

  • 4 units must be from Group A listed below.
  • Up to 3 units may be additional units selected from Group A or Group B listed below.
  • If not listed, up to 2 units may be selected from a Certificate IV or above, from this or any other currently endorsed Training Package qualification or accredited course that we have on scope.

Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry supported vocational outcome.



BSBLDR411 – Demonstrate leadership in the workplace
BSBLDR413 – Lead effective workplace relationships
BSBOPS402 – Coordinate business operational plans
BSBXCM401 – Apply communication strategies in the workplace
BSBXTW401 – Lead and facilitate a team


Group A

BSBCRT411 – Apply critical thinking to work practices
BSBFIN401 – Report on financial activity
BSBLDR412 – Communicate effectively as a workplace leader
BSBLDR414 – Lead team effectiveness
BSBLDR521 – Lead the development of diverse workforces
BSBOPS403 – Apply business risk management processes
BSBPEF402 – Develop personal work priorities
BSBSTR401 – Promote innovation in team environments
BSBSTR502 – Facilitate continuous improvement
BSBTWK401 – Build and maintain business relationships
BSBWHS411 – Implement and monitor WHS policies, procedures and programs

Group B 

BSBCRT412 – Articulate, present and debate ideas
BSBOPS401 – Coordinate business resources
BSBOPS404 – Implement customer service strategies
BSBOPS405 – Organise business meetings
BSBPEF502 – Develop and use emotional intelligence
BSBPMG430 – Undertake project work
BSBSUS411 – Implement and monitor environmentally sustainable work practices
BSBWRT411 – Write complex documents

How the process works

Our on the job training model works most effectively when a workplace supervisor guides and instructs the participant through work related training and learning. A representative from the Training & Business Company will visit and discuss with you and your supervisor the most appropriate methods of delivery and complete a structured training plan.

Once a training plan has been completed you will receive your resources. Work will then begin on self-paced learning activities in the agreed order. Once both you and your supervisor feel ready, an assessor from the Training & Business Company will arrange a time to visit the workplace to conduct an assessment.

Training on the job will involve a combination of different methods and activities suited to the goals of the business and needs of the participant.

The flexibility in how we deliver the qualification is central to your success. You choose what, how, when and with where, and we facilitate you achieving your goal.


$4,500 Full price if not eligible for state funding.

$500 If eligible for state funding. Please contact your local Australian Apprenticeship Support Network to determine eligibility.

Extra charges may apply if outside metropolitan areas.