Have your supervisory skills formally recognised with this certificate. The Certificate IV in Leadership and Management can lead to a career as a manager or team leader in a wide range of industries. This course is especially designed for those who are moving into supervisory positions and want to perform well, and also for those who have developed supervisory skills on the job and want formal recognition of these skills.
The qualification is designed for frontline, or first-line, managers wanting to develop and expand on their leadership and people management skills.
Whilst also studying how to ensure a safe workplace for staff, participants will learn how to inspire their team to work effectively and efficiently, how to drive effective workplace relationships, manage personal work priorities and develop a workplace learning environment, as well as gaining valuable skills in facilitating continuous improvement and leading change within the workplace.
The Qualification can also cover:
- Work based learning
- Work booklets / portfolio
Duration is generally 24 months (or earlier if deemed competent)
Qualification Rules This qualification requires the successful completion of 12 units of competency. Participants must undertake each of the 4 compulsory ‘core’ plus, 8 elective units, of which:
- 4 units must be from Group A listed below.
- Up to 4 units may be additional units selected from Group A or group B listed below.
- If not listed below, 1 unit may be from any currently endorsed Training Package at Certificate IV level or above, OR any accredited course at Certificate IV level or above that we have on scope.
Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry supported vocational outcome.
BSBLDR401 – Communicate effectively as a workplace leader
BSBLDR402 – Lead effective workplace relationships
BSBLDR403 – Lead team effectiveness
BSBMGT402 – Implement operational plan
Group A Electives
BSBFIA412 – Report on financial activity
BSBINN301 – Promote innovation in a team environment
BSBLDR404 – Lead a diverse workforce
BSBMGT403 – Implement continuous improvement
BSBREL402 – Build client relationships and business networks
BSBRSK401 – Identify risk and apply risk management processes
BSBWHS401 – Implement and monitor WHS policies, procedures and programs to meet legislative requirements.
BSBWOR404 – Develop work priorities
TAEDEL404 – Mentor in the workplace
Group B Electives
BSBADM409 – Coordinate business resources
BSBCMM401 – Make a presentation
BSBCOM406 – Conduct work within a compliance framework
BSBCUS401 – Coordinate implementation of customer service strategies
BSBCUS402 – Address customer needs
BSBCUS403 – Implement customer service standards
BSBINM401 – Implement workplace information system
BSBLED401 – Develop teams and individuals
BSBMGT401 – Show leadership in the workplace
BSBMGT404 – Lead and facilitate offsite staff
BSBMGT407 – Apply digital solutions to work practices
BSBMKG413 – Promote products and services
BSBPMG522 – Undertake project work
BSBRES411 – Analyse and present research information
BSBSUS401 – Implement and monitor environmentally sustainable work practices
BSBWRT401 – Write complex documents
How the process works
Our on the job training model works most effectively when a workplace supervisor guides and instructs the participant through work related training and learning. A representative from the Training & Business Company will visit and discuss with you and your supervisor the most appropriate methods of delivery and complete a structured training plan.
Once a training plan has been completed you will receive your resources. Work will then begin on self-paced learning activities in the agreed order. Once both you and your supervisor feel ready, an assessor from the Training & Business Company will arrange a time to visit the workplace to conduct an assessment.
Training on the job will involve a combination of different methods and activities suited to the goals of the business and needs of the participant.
The flexibility in how we deliver the qualification is central to your success. You choose what, how, when and with where, and we facilitate you achieving your goal.
Some funding may be available for this qualification. Please contact your local Australian Apprenticeship Network Provider to determine eligibility.