BSB51918 Diploma of Leadership & Management

The Diploma of Leadership and Management has been created for professionals working in management that wish to expand their knowledge and formalise their skills.

Effective managers are required in all areas of business today. The best managers have the skills and confidence to make and communicate decisions, manage financial plans, and adapt to an ever evolving business world.

Management roles within any company require a flexible approach and an ability to assess the need for organisational change. The Diploma of Leadership & Management is designed to provide these essential skills. It is specifically designed to help you develop a risk analysis approach to the management of people and organisations.

The Qualification can also cover:

  • Performance Management
  • Management of customer service strategies
  • Financial Management
  • Project Management

This is a nationally recognised qualification

Duration is generally 24-36 months (or earlier if deemed competent)

Qualification Rules This qualification requires the successful completion of a total of 12 units of competency. Participants must undertake 4 Core units, plus 8 elective units, of which:

  • 4 elective units must be selected from Group A.
  • Up to 4 may be additional units from Group A or Group B.
  • If not listed below, up to 2 elective units may be from another Diploma qualification from the Business Services Training Package that we have on scope.
  • If not listed below, 1 elective unit may be from any currently endorsed Training Package or accredited course at Diploma level that we have on scope.

Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.


Core Units

BSBLDR502 – Lead and manage effective workplace relationships
BSBLDR511 – Develop and use emotional intelligence
BSBMGT517 – Manage operational plan
BSBWOR502 – Lead and manage team effectiveness

Group A Electives

BSBCUS501 – Manage quality customer service
BSBFIM501 – Manage budgets and financial plans
BSBHRM405 – Support the recruitment, selection and induction of staff
BSBINN502 – Build and sustain an innovative work environment
BSBLDR513 – Communicate with influence
BSBMGT502 – Manage people performance
BSBMGT516 – Facilitate continuous improvement
BSBPMG522 – Undertake project work
BSBRSK501 – Manage Risk
BSBWHS521 – Ensure a safe workplace
BSBWOR501 – Manage personal work priorities and professional development

Group B Electives

BSBADM502 – Manage meetings
BSBCOM503 – Develop processes for the management of breaches in compliance requirements
BSBHRM512 – Develop and manage performance management processes
BSBHRM513 – Manage workforce planning
BSBINM501 – Manage an information or knowledge management system
BSBLED501 – Develop a workplace learning environment
BSBWRK520 – Manage employee relations

How the process works

Our on the job training model works most effectively when a mentor guides and instructs the participant through work related learning activities. A representative from the Training & Business Company will visit and discuss with you and your supervisor/mentor, the most appropriate methods of delivery and complete a structured training plan.

Once a training plan has been completed you will receive your resources.  Work will then begin on self-paced learning activities in the agreed order.  Once both you and your supervisor feel ready, an assessor from the Training & Business Company will arrange a time to visit the workplace to conduct an assessment.

Training on the job will involve a combination of different methods and activities suited to the goals of the business and needs of the participant.

How to gain your qualification faster

Recognition of Prior Learning (RPL) is “the acknowledgement of the existing competencies gained through previous studies, work and life experiences”. If RPL is granted, this will mean that you will not have to complete the study or assessments for a unit or units of competency. Our RPL Application Kit identifies what you need to do to apply for RPL and the information you need to provide.


$6,200 Full price if not eligible for state funding.

If you are eligible for state funding, a start up fee to cover the costs of resources and your induction will be applicable. Please contact our office for further information.

Please contact your local Australian Apprenticeship Support Network to determine eligibility.

Extra charges may apply if outside metropolitan areas.