Diploma of Business (BSB50120)

The Diploma of Business provides a sound foundation in the critical aspects of business management with the flexibility to allow students to develop one or more specific areas of expertise within the overall area of business studies.

The business world is a competitive place. More than ever, you need to show that you have the essential business skills, knowledge and understanding to pursue the career you want. This business course can give you that important edge.

As a graduate of the Diploma of Business, you will have a firm grasp of business essentials and the confidence to undertake a variety of high level roles in a range of industries.

The qualification may also cover:

  • Operational management
  • Leadership
  • Organisational & Business Development

This program is ideally suited to individuals working in management roles:

  • Frontline Managers/Supervisors
  • Team Leaders
  • Front Desk Managers
  • Potential Managers
  • Divisional Managers
  • Business Unit Managers
  • Members or Managers of Work Teams

Duration is generally 24-36 months, or earlier if deemed competent.

Qualification Rules

This qualification requires the successful completion of a total of 12 units of competency.

  • Participants must undertake five (5) Core units, plus
  • Seven (7) elective units, of which:
  •    Two (2) elective units must be selected from Group A
  •    For the remaining five (5) elective units:
    • Up to 5 units may be selected from Groups listed below
    • If not listed, up to two (2) units may be selected from a Certificate IV, Diploma or Advanced Diploma from this or any other currently endorsed Training Package qualification or accredited course that we have on scope.

Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.


Core Units

BSBCRT511 – Develop critical thinking in others
BSBFIN501 – Manage budgets and financial plans
BSBOPS501 – Manage business Resources
BSBSUS511 – Develop workplace policies and procedures for sustainability
BSBXCM501 – Lead communication in the workplace

Elective Units
GROUP A – Business Operations

BSBHRM525 – Manage recruitment and onboarding
BSBOPS502 – Manage business operational plans
BSBOPS503 – Develop administrative systems
BSBOPS504 – Manage business risks
BSBPMG430 – Undertake project works
BSBTWK503 – Manage meetings

Group B – Leadership

BSBLDR521 – Lead the development of diverse workforces
BSBLDR522 – Manage people performance
BSBLDR523 – Lead and manage effective workplace relationships
BSBPEF501 – Manage personal and professional development
BSBTWK502 – Lead diversity and inclusion
BSBTWK502 – Manage team effectiveness

Group C – Organisational Development

BSBCRT412 – Articulate, present and debate ideas
BSBPEF502 – Develop and use emotional intelligence
BSBSTR501 – Establish innovative work environments
BSBSTR502 – Facilitate continuous improvement

Group E – Business Development

BSBOPS404 – Implement customer service strategies
BSBOPS505 – Manage organisational customer service
BSBTWK401 – Build and maintain business relationships


Our on the job training model works most effectively when a workplace supervisor guides and instructs the participant through work related training and learning. A representative from the Training & Business Company will visit and discuss with you and your supervisor the most appropriate methods of delivery and complete a structured training plan.

Once a training plan has been completed you will receive your resources.  Work will then begin on self-paced learning activities in the agreed order.  Once both you and your supervisor feel ready, an assessor from the Training & Business Company will arrange a time to visit the workplace to conduct an assessment.

Training on the job will involve a combination of different methods and activities suited to the goals of the business and needs of the participant.

The flexibility in the way we deliver the qualification is central to success. You choose the what, how, when and where, and we facilitate you achieving your goal.

How to gain your qualification faster

Recognition of Prior Learning (RPL) is “the acknowledgement of the existing competencies that you have gained through previous studies, work and life experiences”. If RPL is granted, this will mean that you will not have to complete the study or assessment for a unit or units of competency. Our RPL application Kit identifies what you need to do to apply for RPL and what information you need to provide.

The flexibility in how we deliver the qualification is central to your success. You choose the what, how, when and where, and we facilitate you achieving your goal.


$4,500 Full price.
Extra charges may apply if outside metropolitan areas.